Retaining field personnel has become an increasingly important concern for GBA-Member Firms that experience seasonal slowdowns, most commonly during winter months. The lay-off-then-rehire-later tactic of years past is a high-risk option now, given the strong demand for qualified personnel and the time and cost associated with hiring and training. (At the very least, field personnel need to understand company policies and procedures and liability loss prevention techniques, considering that a licensed professional usually must accept full responsibility for whatever a field representative says or does.)

Cross-Training, Employee Benefits, Field Personnel, Flextime, Recognition, Turnover Prevention, Wage and Hour Laws, Workers' Compensation Insurance, Comet