In Documentation-Management Fundamentals, GBA's Business Practices Committee addresses the why, how, who, when, and where of an effective documentation-management policy. The document comprises two principal sections: “What Makes Documentation So Important? Is Your Organization Treating It That Way?” and “Elements of an Effective Documentation-Management Program.” Some of the issues included in the latter section – the larger of the two – include the importance of written guidance about what needs to be put into writing, the format for note-taking, proper file-review procedures, and purging working documents at project close-out.

close-out, documentation, file management, file review, notes